FAQ
Orders
Can I change or cancel my order?
If your order hasn’t shipped, email us at info@servepadel.co.uk — we’ll do our best to help.
Shipping
Do you ship internationally?
Yes — we ship across the UK and selected countries worldwide. Shipping costs are shown at checkout.
How long will delivery take?
UK: 2–4 working days. International: varies by location. Tracking details will be sent once dispatched.
Returns
What is your returns policy?
You have 14 days from receiving your order to request a return. Items must be unused, in original condition, and in their packaging.
Do you offer exchanges?
Not currently — please return your order for a refund and place a new one for your preferred item.
Products
Are Serve rackets suitable for beginners?
Yes — they’re designed to balance performance and style, perfect for casual and style-led players.
How do I care for my racket?
Keep it in its case when not in use and avoid extreme temperatures. Wipe clean with a damp cloth.
Stockists
Where can I find Serve in-store?
We’re online first, we will update our website with new stockists.
I’d like to become a stockist — how do I apply?
Email info@servepadel.co.uk or complete the form on our Stock Serve page.
Get in touch
Still need help? Drop us a message at info@servepadel.co.uk
